At Guelph Nissan you feel like a family member. Besides Donnie (the salesman), Gord (the owner) also personally thanked us for our business. Whenever we go in for service we're greeted with a smile - very professional parts & service team. This is our 12th vehicle from Guelph Infiniti Nissan and most likely not our last. Our family members also shop here. Extremely knowledgeable and went out of his way to service us. Rob is a very nice guy. He made us feel very much at ease.
Brenda Sippel, Nissan Altima
I'd like to take this time to formally thank Matt Bishop, and everyone else at Guelph Nissan Infiniti, far all of their efforts in finding me my new car.
I received the highest level of customer service, beyond what I expected from a car dealership. The smallest details were addressed ensuring my complete satisfaction, and I couldn't be more pleased. I will be referring all of my friends and family to your location for their next vehicle purchase. Cheers to you all, and the best of luck in this new year!
Chancellor K. Hennessy,Infiniti G37S Coupe
Very friendly, courteous and knowledgeable. You listened to us, gave us time, didn't pressure us. Raj was very personable, informed and listened carefully to our needs. Very supportive of customer needs. I did not feel like there was any hidden agenda.
Peter Olsen, Nissan Rogue
I Love Guelph Nissan! Everyone I've met is extremely friendly and knowledgeable.
Amazing, very knowledgeable and makes buying a new vehicle a great experience. They go the extra mile.
Nancy Cellucci, Nissan Rogue
The sales person, Scott Mcdougall, gave us an excellent service. We never felt rushed he was very knowledgeable and made sure everything was great. Very good experience.
James Reid, Nissan Versa
What pleased us was the salesman's attitude towards building a lasting relationship with us by making us satisfied customers as opposed to just making a quick sale. We really felt he was interested in doing his best for us. This has not always been our experience with car salesmen.
We were test driving a number of different make of cars all similar to the Nissan. While there was not one car that stood out to us as the best it was more the excellent service we received from Andy Anderson that helped us decide which car to buy.
Elaine Taylor, Nissan Sentra
Very honest and open during negotiations. Raj was very knowledgeable, honest and open about the details of the deal. He did an excellent job building trust and was very accommodating. Rob was very through and patient while going through the details of the financing. He was able to answer and questions I had and he was easy to understand.
Donald Edward Jerret, Nissan Sentra.
We said what we wanted in a car and what we wanted to pay and we reached a deal. Judy was ready to do what it took to make a deal, we appreciate that. Very friendly and attentive.
Brandon Dupon, Nissan Sentra
All questions / issues addressed swiftly, assertive without being aggressive. Matt Bishop was very courteous and knowledgeable. Excellent customer service skills.
George Stathakis, Nissan Pathfinder
Overall very pleased with Guelph-Infiniti-Nissan. they showed me the utmost respect in all dealing throughout the process.
Joshua Henderson, Nissan Murano
Dear Matt:
You made the purchase of Michelle's Maxima the most pleasant car purchasing
experience that we have ever had. From the moment that we walked unto the lot,
through to the final pick up
you were exemplary in the manner in which you treated us and informed us about
your products. You established a basis of trust that made us very comfortable
in dealing with your self and your company. You treated my husband, daughter
and myself with a high degree of professionalism and respect. We
were never pressured into the purchase but you helped us make a informed
decision that would best suit all of our needs. Our follow up calls to
you were promptly and efficiently dealt with to our satisfaction. The presentation
of the car with the balloons at pick up did make a lasting impression on
our daughter. You made the entire experience very special and heart warming. We
will certainly be returning to Guelph Nissan for future purchases and will very
highly recommend you to our friends.Thanks again Matt for a wonderful
experience!
Sincerely yours,
Susanne and John Reid
Susanne & John Reid, Pre-Owned Nissan Maxima
Hi Matt,
Just sending you a Quick e-mail to thank you for your great service in our recent vehicle purchase. We were very happy with our experience dealing with you. You were very professional and knowledgeable about the cars that you're selling. It's nice to deal with someone that is so enthusiastic about their job. We'll certainly recommend you to anyone we know that is looking to purchase in the near future. Ultimately, our level of satisfaction will be determined by how reliable and durable the Ford Edge turns out to be, but we're very happy so far.
Paul & Wendy
Paul & Wendy, Pre-Owned Ford Edge
I wanted to take the
time to thank you again for this buying experience. We started at the
Honda dealership and worked our way down and almost didn't go into Nissan
because we were tired and nothing really jumped out at us from at the other 6 or
so we went into. We decided to drive through and saw those Ford Edge's
which I was looking at the time and I got out to check the price. I saw
you coming and it was too late to get back in the car and I am glad I didn't!!!
We dealt with several
sales people along the way down to your dealership but you were the only sales
professional we ran into. In fact Carl at Ford had a Fusion and an
Explorer I was interested in and I told him to call me Saturday and he never
ever called back. Anyway, as a sales person myself you were the ONLY
person to take charge of the introduction, ask questions and continue to probe
for what we were looking for. What blew Sara and I away was your lot
knowledge and product knowledge on the test drive. You kept the conversations
going and there were no awkward moments. We loved that vehicle right
after we took it for a drive but we were not expecting to be buying that night
as we were only looking for options as I was possibly changing jobs. We
did go home with a positive experience from you and would have walked away that
night with the car, if we knew what was happening in my career change.
To add to that night,
talking to me during your vacation was greatly appreciated. You did not
have to do that but we felt the urgency to buy as soon as we knew what I was
doing because that truck was what we wanted and we didn't want to lose
it. So thanks again for setting us up with Jazz, while you were away on
vacation that was a sign of your dedication to what you do and great customer
service!!!!
I will make sure I
recommend you to my friends if they are buying a car. From what I see you
work for a good dealership but we didn't buy from them, we bought from you!
Again I really appreciate you hard work and effort..
Alfred LeBar, Pre-Owned Ford Edge
